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How 995det Handles Your Personal Information

When you open an account on 995det, you share personal details with us — your name, contact information, and payment data from methods like bKash, Nagad, and Rocket.

Account data protectionbKash, Nagad, Rocket payment dataYour right to request changesCookie and device data clarityJurisdiction-aware eligibility
995det How 995det Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through your account settings panel. We aim to respond to data requests within a reasonable time, and we will confirm receipt of your request before taking any action on your account.

Team online

Live Chat

Open live chat from any page on 995det. A support agent will log your data request and confirm next steps for account or payment data queries.

Email Support

Send your privacy request by email with your registered mobile number. We use this to match your message to your account before processing any data change.

Account Settings

Some data updates — like your contact number or linked bKash, Nagad, or Rocket wallet — can be changed directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We handle your account and payment data with standard security practices. Your login session is protected, and we use OTP verification when you access your account from an unrecognised device. Cookies on this site track session state and help us remember your preferred payment method — bKash, Nagad, or Rocket — so you do not have to re-enter it each visit. You can manage cookie preferences in your browser. Data we hold is kept only as long as your account is active or as required by applicable obligations.

OTP Account Verification

New device logins trigger a one-time password sent to your registered mobile number. This step prevents unauthorised access to your account and linked wallet details.

Payment Data Isolation

Your bKash, Nagad, and Rocket transaction data is handled only by the payment processor completing the transfer. We do not store full wallet credentials on our servers.

Cookie Transparency

Cookies on 995det cover session management and payment method preferences. They are not used to build advertising profiles or share your browsing data with outside parties.

Data Retention Policy

Account data is retained while your account remains open. After closure, we keep records only for the period required under applicable financial and regulatory obligations.

Your Privacy Rights at 995det

Below are the questions we get most often about how your data is managed, who can access it, and how to make a request. If your question is not covered here, live chat is the quickest path to a direct answer from our support team.

We collect your name, mobile number, email, and the wallet details you use — bKash, Nagad, or Rocket. Device and session data is also collected automatically for account security purposes.

Yes. Contact us via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the account data we hold within a reasonable timeframe.

Payment data is passed only to the processor completing your transaction — bKash, Nagad, or Rocket. We do not store full wallet credentials. Transaction references are kept for account reconciliation only.

We do not sell your data. We share only what is necessary — payment processors receive transaction data, and security services receive session data to detect unusual login behaviour.

Some details, including your linked mobile wallet, can be updated inside account settings. For name or identity changes, contact support directly via live chat or email to complete verification.

After account closure, we retain records only for the period required under applicable financial and compliance obligations. We do not use closed-account data for marketing or profiling.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.