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Terms and Conditions That Govern Your 995det Account

These terms set out what you agree to when you open and use a 995det account, including how we handle deposits through bKash, Nagad and Rocket, what conduct is expected, and how access depends on your local law and eligible region.

Applies from account creationCovers bKash, Nagad, Rocket useEligibility depends on local lawUpdated terms notified by email
995det Terms and Conditions That Govern Your 995det Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you need to flag a dispute, our support team handles account and policy queries directly. You can reach us through live chat, email or our messaging channel — whichever suits you. When contacting us about a terms matter, include your account ID and the specific clause you are querying so we can respond accurately.

Live Chat Start a chat session from within your account. Mention 'terms query' at the start so the agent routes your message to the right team quickly.
Email Support Send your question to our support address shown in your account settings. Include your registered name and the section of the terms you are asking about.
Account Help Centre The Help section inside your account lists common terms questions with direct answers, including wallet-match rules for bKash, Nagad and Rocket withdrawals.
HOW WE HANDLE THIS

Our Approach to Account Security and Policy

We keep your account data and transaction records according to the retention schedule described in our Privacy Policy, which sits alongside these terms. Your bKash, Nagad and Rocket transaction history is stored securely and accessible to you through the account wallet section. If you ever want to request a copy of your data or ask us to close your account, you can do that through the support channels above.

Wallet Verification

Every withdrawal is checked against the wallet name on your account. We flag mismatches before funds move, so your bKash or Nagad details must stay current.

Account Security

We use encrypted connections across the platform. Your login session uses OTP confirmation, so any access attempt without your mobile number is blocked automatically.

Data Retention

Transaction records, deposit history and account activity logs are held for the period set out in our Privacy Policy. You can request a summary at any time via support.

Terms Change Process

When terms change, we email your registered address before the update goes live. You have a clear window to review, query or close your account if you do not accept the revision.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility and what happens when rules are applied. If your question is not here, reach out through live chat with your account ID ready.

These terms apply to anyone who opens or uses a 995det account. Access is only permitted where local law allows it — eligibility depends on your location and applicable regional laws.

We will pause the withdrawal and contact you by email. Once you update your account to match the registered bKash name, the withdrawal review resumes. The same applies for Nagad and Rocket.

No. Accounts are for personal use only. A deposit from a third-party Nagad or Rocket wallet will trigger a review. We may suspend the account until ownership of the wallet is confirmed.

We send an email to your registered address before any change takes effect. The updated version will also be live on this page. Continuing to use your account after that date means you accept the new terms.

Yes. Contact support before the effective date of the change. We will process your account closure and any pending balance will follow the standard withdrawal verification steps.

Sharing credentials, running automated bots, attempting to manipulate game results or making deposits from wallets registered to someone else all breach these terms and can lead to suspension.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.